When a consumer has a bad experience, the norm is that he or she will tell 10 people. What happens when you have a good experience? Most people never pass on a well deserved bit of praise for good service.
However, I want to tell, not only the 10, or the 100, but the thousands of people who surf the net looking for a home in the Tri Cities area of Tennessee about a wonderful Realtor.
I found Marilyn Robertson to be the standard of great service. Marilyn patiently drove us to many possible homes.
Once we found THE home for us, Marilyn guided us through our long distance purchase effortlessly. Her professionalism and experience smooth out all the various steps in the purchase of this home.
I recommend Marilyn Robertson, Realtor, as the finest of her profession.
Susan Beal and Bryan Friddle
Stellar Homes is like Christmas….
When you think all the Boxes have been opened,
you discover another gift!!
When my husband Bryan and I decided to sell our house in north Johnson City and move to central Johnson City, we started looking at listings on Realtor.com. We were especially impressed by the homes listed by Marilyn Robertson of Town & Country, Realty. Her slideshows and photographs of the homes made them stand out from the others. We asked some good friends and long-time residents of Johnson City for recommendations on Realtors and Marilyn’s name was the first one mentioned. We knew then that we had found our agent!
We called Marilyn and she came out the next day. She had some great ideas on the presentation of our house for the market. Marilyn is a straight-shooter with a good sense of humor and is well-organized (something we sorely needed!) She got to work immediately and took photographs of the house and yard for a slideshow presentation. The slideshow was spectacular: each room blended seamlessly into the next with soothing background music. As soon as our house hit the market, we started getting calls for showings.
Our house was on the market for a couple of days when the housing market took a nosedive. Needless to say, we were very worried that our house wouldn’t sell. But after three months we got a good offer and moved into the house of our dreams. We will always be grateful to Marilyn for her hard work and professionalism.
Joel Hillhouse and Chris Adlers
We would like to take this opportunity to express our appreciation for the wonderful service we received from one of your agents–Marilyn Robertson. We purchased the home next door to us in October of 2008, just as the economic crisis was breaking. However, with Marilyn’s help, we were able to resell it in just 3 months. She provided first-class information and advice, was gracious and thoughtful throughout the proceedings, and was instrumental in helping us successfully navigate these transactions during financially risky times. Our neighborhood is pleased, our new neighbor is delighted with her home, and we are left with nothing but admiration and appreciation for how everything has turned out. Thank you so much!
Joel Hillhouse and Chris Adler
Don & Sue LaFrance
My husband and I wanted to get out of the “city life”. We wanted an area that was peaceful, calm, professional and with beautiful surroundings. A friend of ours suggested Tennessee, the Tir-Cities area. Hence, we went looking on the internet for information. We contacted 2 realtors and Marilyn Robertson was the one that responded with kindness, professionalism and happiness in her words.
In the short time that we have known Marilyn and worked with her in finding our perfect home , we have never regretted a minute or a mile being with her. She is always on top of things, has a wealth of information, is prompt and professional. She makes you and your needs a priority in her life and her quest is to make you happy.
We came to Tennessee to scope out the area’s with our map. We then took the map to Marilyn for her to view with us. She listened to our needs and wants.
In a very short while we had multiple locations to investigate. We saw a few maybe’s on the way while riding with Marilyn. She investigated everything thoroughly and reported to us her findings, honestly and sincerely.
Now that we have our home, with a stroke of a key and a question mark, Marilyn is there still to help us with our many needs. My husband and I both feel that Marilyn has truly earned her wings here on Earth. She is a sparkling and valuable piece of gold that will never stop shining.She loves her family, her community and enjoys what life has been so kind to give her.
We are counting the days when we see the moving van pull up to our new home. Our first house guest will be Marilyn and her family! Without her we would never have found the peacefulness and the beautiful surrounding we have longed for. We thank you Marilyn from the bottom of our hearts.
Don and Sue LaFrance
When my husband and I decided that we wanted to sell our house and have a new home built, our real estate knowledge was “rusty.” We’d lived in the our home for the past twenty years, since shortly after our marriage. We knew Marilyn Robertson as an organized, efficient, and dedicated leader at our church. In addition, we had heard a glowing report about Marilyn’s abilities as a Realtor from another church member, whose house Marilyn had listed and sold. We decided to ask Marilyn to list our house for us, and she handled our request promptly, courteously, and very knowledgeably. Within four days of listing our house with Marilyn, we had a signed contract! Marilyn guided us through the “pending” process without being overbearing. She answered our (many!) questions immediately, provided accurate information, and made good suggestions. Our closing went without a single glitch. We highly recommend Marilyn as your Realtor of choice!
Elliott H. Brothers
I thoroughly enjoyed working with Marilyn Robertson in the purchase of our new home in Tennessee. Marilyn was friendly and professional. She was attentive to the qualities that we were looking for in a new home and helped to find just the right one. When my sister-in-law and I went to Tennessee, Marilyn showed us around and with her help, we found just the home for my wife and I, with all the qualities we had mentioned to Marilyn took time to help my sister-in-law look at property and houses also. She was extremely helpful in sending us the necessary papers which we had to sign and in her efforts to assist in making a long-distance purchase of a house to be an easy proposition.
I would definitely recommend Marilyn Robertson to anyone who wanted to purchase a house. In fact, my sister-in-law chose Marilyn to be the agent to search for property in Tennessee in which she (my sister-in-law) might find of interest!
Jane & Jim Moody
Are you looking for an enterprising and competent person to sell your home? Look no further, because Marilyn Robertson is your answer. She marketed our home, and in 1 month our home was SOLD!
Dear Marilyn, I wanted to say thank you for all the hours you poured into searching for a house that would meet my demanding requirements for space and configuration. I thought we’d never find it here, but your efforts to keep scouring the listings and visiting some of them more than several times resulted in a place we can truly enjoy.
I will eagerly recommend your services to all to whom I have the opportunity. I just hope for your sake they are easier to please than I am.
Hope you’re enjoying this spring as much as I am!
I worked closely with Marilyn for over a year for the purpose of selling a home in Hampton. The home was owned by a dear friend who died after many months of fighting cancer. Since I lived in Florida, I had to rely on Marilyn to handle not only the sale of the house but finding some one to mow the lawn, be the contact for the security company, etc. She handled all my requests promptly and professionally. The home was on the Historic Registry which presented some unique challenges. I found Marilyn to be very diligent in her efforts to sell the house and get the very best offer that the location allowed. I consider Marilyn a trustworthy friend and am so grateful that the owner chose her as the realtor. Thanks Marilyn
The Wondergem Family
Thank you so much for all that you did for us during the home buying process, Marilyn. As first time homebuyers, we were appreciative of the attention to detail and professionalism you exhibited. Also, the level of communication between us was always very high. We will definitely recommend you to our friends. Take care and best regards.
Just wanted to thank you again for your work on selling our house. We are certainly happy to have that behind us. Thanks also for the wonderful goody bag, we will enjoy it.
I stopped by the house today and Linda and Cody are getting settled in and are very happy with the house. That’s an answer to our prayers, someone who would love the house like we did and be a good neighbor to our friends.
Once again thanks so much for your work. We will happily recommend you to others.